Frequently Asked Questions
What benefits are there to getting organized?
There are many benefits to getting organized! The most important benefit I see is that you will have more time to do what makes you happy. You will feel less stressed and spend less time looking for lost or forgotten items in your home. The environment that you live in is crucial to your emotional, mental, and physical well being. When everything is in order it makes the rest of your life easier!
What areas in my home can you help with?
I am equipped to tackle almost any residential organizing project. However, I do not work in Large Offices, Commercial Buildings, Sheds, or Attics.
Areas in the home I DO work in: Bedrooms, Play Rooms, Activity/Craft Rooms, Laundry Rooms, Small Home Offices, Kitchens, Pantries, Living Rooms, Dining Rooms, Storage Rooms, Bathrooms, Mud Rooms, Closets, Basements, Garages, and Vehicles.
If I cannot do the job myself, I will find you someone who can!
Will our time together be kept confidential?
Allowing someone to come into your home and go through your belongs can be difficult and uncomfortable. Everything we do and discuss is kept confidential. The privacy of my clients is extremely important to me. As a member of Professional Organizers in Canada, I conduct my business following their Code of Ethics.
Learn more: www.organizersincanada.com - Code of Ethics
If I need organizing products for my home, will you purchase them for me?
I can certainly purchase organizing products on your behalf. I offer shopping assistance at $20/hour plus the cost of all products purchased. All items will be agreed upon before they are purchased and you will receive proof of purchase along with your next invoice.
I also offer a Shop with an Organizer Package where you can shop with me in store for up to 2 hours, ask advice, get product recommendations, and make the purchases yourself.
What do you charge for your services?
I offer both by the hours pricing as well as packages at a reduced rate. For a full list of prices, please see pricing & packages page.
What is a service agreement and what will it include?
The service agreement is a summary of the work that is agreed upon to be completed. It helps provide both the client and the organizer with a clear understanding of what is expected. Included in the service agreement is a description of the project, a customized plan, estimated number of hours, your scheduled times for the work to be completed, as well as a resource list to help you along the way. This agreement will be sent to you via email shortly after your onsite consultation. A signed service agreement is required before the execution off any onsite organizing, errands, or specialty services.
What geographical area do you work in?
I work in Ottawa, Ontario and the surrounding areas. If you are located outside the city limits, a mileage fee of $0.45/per KM will apply. Please note that mileage applies to errand service after the first 50 km.
What methods of payment are accepted and when will I be charged?
I accept cash, cheque, e-transfer or credit card.
If you are paying by the hour, payment is required at the end of that session or service.
If you are purchasing a package, payment is due upon booking.
I do not carry change so if are paying with cash be sure to have the exact amount on hand. Thank you in advance!
Can I purchase a gift certificate?
Absolutely! Gift certificates are available in any denomination. Contact me directly to purchase.
What is your policy for cancelations or rescheduling?
If the you are unable to keep a scheduled session or appointment please let me know a minimum of 48hours in advance. Any cancelations made within 48hours of the scheduled session or appointment are subject to a cancelation fee. Rescheduling/Canceling a session or appointment can be accommodated only once free of charge, otherwise a cancelation fee of $55.00 for Organizing or $22.50 for Errand Service will apply.
If you have any questions that were not answered above please feel free to contact me directly and I would be happy to answer them for you!